ALL BOOKED. WHAT’S NEXT?

1. You’ll hear from us!

After you make a booking, our exceptional office team meticulously reviews every aspect of your request. This entails verifying the address, your home's size, any pets present, and noting any specific requirements you may have. (In some cases, we might propose an in-person estimate to ensure alignment with the work scope and your preferences). Subsequently, you'll receive a confirmation indicating that everything is in order and ready to proceed.

To ensure you don't overlook our scheduled date, we'll send you emails and texts - a moment when our clients often break into a little happy dance. :)

2. We meet your home

When the day of your cleaning arrives, our field team, handpicked for your specific home, will show up at your doorstep. They will be wearing our distinguished navy shirts adorned with golden star logos. Expect them to be the most amiable service personnel you've encountered, warmly greeting you with smiles. Their first task will be to assess your home, ensuring we can accomplish the job within the allotted time frame and to your satisfaction. If additional time is required, our office will promptly contact you to discuss suitable options and the optimal plan. Our aim is to create a delightful experience for you, and a significant part of that involves aligning our resources with your needs.

We meticulously choose our staff for their compassion and intelligence, and we truly value them. While they're in your home, please ensure their comfort by maintaining a pleasant temperature, securing any pets (which also ensures their well-being), and eliminating any biohazards (such as animal or human waste, insects, etc.). Reducing clutter is also beneficial as it allows us to access surfaces requiring deep cleaning.

3. We apply magic to your home!

At this point, you can trust us to take care of your home. We'll spend a lot of time making every surface shine. We clean with care, as if we were cleaning for our own family. After we're done, we'll show you what we've done and ask if you're happy with it. If we missed something, don't be shy to let us know. Even though we try our best, we might accidentally forget something. If you have suggestions on how we can do better, we'd love to hear them. Your kindness and feedback help us get better!

If our work makes you really happy, please tell us. Tips are appreciated, but not expected. What we value even more is if you leave a nice review about us.

And if you'd like us to come back regularly, let us know. We'll talk about your budget and needs, and set up a plan that works for you.

4. Enjoy!

The moment arrives. Magic fills the air.

Your card is charged (only if you're delighted with the service).

Relish the sparkling surfaces, the revitalized air, and the moments with your dear ones.